We can provide a call out service to your home, and we cover pretty much anywhere in the UK.

We hold stock of fully refurbished 'service exchange’ units, so when we visit you we will be able to diagnose the problem and immediately replace the faulty part, enabling us to fix your jukebox in one visit. Your faulty part then comes back to the workshop with us, we repair and refurbish it, and later use it for the next call out. All of this work comes with a 3 month warranty - so rest easy, you're in good hands!

To ensure we can offer you a fair call out fee, we plan routes by grouping calls to different locations within the country. Therefore, it may take a few weeks for us to schedule in a call to you, but we will always do our best to visit you as soon as possible, and we can give you our current estimated turnaround time when you book.

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How it works and the charges to take into account:

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Our standard call out fee: this is £325 and we don't add any mileage charges. However, due to the extended travel time, a call out to Norfolk or Suffolk is £350, and central London is £375.

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The cost of repairs or parts: we have refurbished service exchange parts on the van and we will often swap these out with your faulty ones. They are all covered with a 3 month warranty.

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Labour costs: our call out fee includes the first 30 minutes of labour. Unless you are having a tricky or time-consuming repair done on site, or more extensive work like removing and replacing speakers, we would not expect to add additional labour charges.

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The above prices are subject to a standard VAT charge of 20%.